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Руководитель отдела - Дроздова Валерия Николаевна. E-mail
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. Телефон (495)7950383 доб.111 |
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We suggest that you familiarize yourself with the most interesting and efficient services offered by our company:
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Optimization:
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Effective models and management systems:
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Our solutions enable managers to create an optimal control system.
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Pointless to describe the corporation using the vocabulary of classical political economy: the corporation does not exist and can exist in an ideological vacuum. Therefore, we must now appeal to a new theory of the corporation, excluding the economic (and anyone else) reductionism. Variant of this theory is presented in the paper of M. Piatigorsky "Theoretical problems of corporate governance", affecting a wide range of issues that go beyond the application of management theory.
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TRIZ - Theory of Inventive Problem Solving.
TRIZ: technical systems emerge and evolve is not "how horrible", and according to specific laws: these laws can be known and used for conscious - without a lot of "blank" samples - Inventive Problem Solving.
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Balanced Scorecard as a tool to enhance good governance.
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Lean manufacturing (in Russia since 2004 adopted a translation of "lean", although previously encountered options "slim", "gentle", "prudent") - the concept of management, created at Toyota and is based on the continued effort to reduce cycle time by eliminating losses. Lean Production suggests involvement in the process of optimization of business of each employee and the most market-oriented system (production on request).
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A description of workplaces and the development of job descriptions, develop positions on the organizational structure, departments. It is necessary to:
- * When you constantly break down turnaround time from your employees (the delay in getting information, customer service, etc.)
- * When due to differences between units (divisions) is a loss of customers
- * When you need to weigh the complexity of the work over time that is spent on employees of its execution
- * When you need to clarify / modify / write the functional responsibilities of staff
- * When you need to implement a project that requires redistribution of specialists (the establishment of branches, representative offices, trade networks, etc.)
- * When you need a clear delineation of responsibilities among staff, etc.
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Participants: the company's management and sales team, sales staff
During the audit, the consultants will carry out analysis and provide expert opinion on the following issues:
- * How widely developed and used channels to attract customers
- * Effectively operate a basic system: stimulation, planning, monitoring, training, information exchange
- * Does the level of training of sales personnel and the specific requirements of the market selling goods / services
- * Are the methods of search and selection of staff in sales
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Duration: 3-5 months. When the situations in which it is expedient to order:
- * On the market there are many competitors with a similar set of goods and services.
- * The company's management considers necessary to improve the quality of customer service.
- * There is a need to enhance your company image.
- * The level of customer service in the stores the company is different. The leadership of the company is recognition of the need "to bring up lagging behind."
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Duration: 1-2,5 months. This kind of work appropriate to carry out when necessary:
- * To obtain reliable information about the level of customer service in the company;
- * Get method for self-assessment of those professionals who interact directly with customers;
- * Improve customer service.
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It is necessary to:
- * When there is a restructuring of the company
- * When you need authoritative opinion on the compliance staff their positions
- * When the standard grading system can not provide objective data on the professional staff under
- * When you need to decide on the increase / decrease in P
- * When you select candidates for key positions in the company
- * When you need to develop criteria for selecting candidates
- * When should I decide to staff training and development of training programs
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In the aftermath of the global financial crisis the question of the desire of every manager to maintain the pace of development and stability of the company raises particularly acute. Important role in addressing this issue has a clear strategy, as well as a balanced system of control. This is due primarily to the fact that improved competitiveness and increased productivity is only possible with efficient use of human resources, organization and a clear system of management. As a consequence, along with traditional forms of control in the enterprise is becoming increasingly important control over human resources.
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Creative and innovative approach to making management decisions
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Corporate system is equally relevant for business owners and managers of departments, and staff. It allows you to create a sound compensation policy firm, to reconcile the interests of the parties, rules of economic relations between participants in the business, reducing the risk of error, the rejection of these rules, and more. But this is one of the most pressing and urgent problems in the business.
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Improved utilization of human resources
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- * The optimal scheme of interaction between employees and sales staff in other divisions
- * An effective system of labor incentives
- * Convenient Control - reporting form
- * Case - methods for the selection of sales personnel
- * Corporate training programs for staff and managers involved in the sales
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As well as training for the joint venture (subject to identified problems), the development of techniques for selection and rotation of personnel.
It is necessary to:
- * When the increased number of enterprises
- * When the changed market requirements for qualification of personnel
- * When you change the company policy in relation to HR
- * When the increased staff turnover
- * When you need to improve the skills of staff in the department of personnel
- * When a large company planned to conduct appraisal
- * When the available methods of recruitment is not justified
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Volume of work is evaluated in the following divisions:
- * Accounting (Financial Services)
- * Production
- * Human Resources (HR department)
It is necessary to:
- * When the unknown actual occupancy specialist
- * When there is a redistribution of work
- * When formalized responsibilities of employees
- * When a decision to revise the amount of wages
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Duration: 3-4 weeks. Organizational diagnostics includes:
- * Analysis of industrial and economic activity in the organization (management, marketing, personnel)
- * Analysis of the model's sales
- * Analysis of the interaction units
- * Analyze the effectiveness of management
- * Develop recommendations to increase the effectiveness of activities
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